
SIZE CHART
Addtional Information
For a more relaxed look, we recommend sizing up 1 or 2 sizes
Product measurements may vary up to 2 inches
Real portraits, real reactions
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How It Works
Made to order in four simple steps, and nothing is stitched until you say yes.
Every question, answered
And if your finished portrait doesn't match the proof you approved, we'll remake it free. That's our Happiness Guarantee.
Absolutely! A clear, well-lit photo taken with your phone is perfect. For the best results, make sure your pet is facing the camera, their face is in focus, and the lighting is good. This helps us capture every detail that makes your pet unique.
For now, each Kelvana portrait features one pet, allowing us to focus on capturing their unique personality and details. If you have multiple pets, you can order a separate portrait for each one.
Send us your best photo, and we'll take a look. If we need a clearer image, we'll simply ask you for another one. You'll always receive a proof to review before we create your portrait, so you can feel confident about the final result.
Absolutely! At Kelvana, we create your portrait using your pet's photo, carefully capturing their unique markings, colours, and the expression in their eyes. We'll send you a proof for approval before production begins. You can request unlimited edits at the proof stage until you're completely happy with the design.
Of course! During the proof stage, you can request unlimited changes until your portrait looks exactly how you want it. If you need to make another change to your order, simply contact our team, and we'll do our best to help.
Yes, absolutely. We understand how meaningful these portraits can be, especially when you're remembering a beloved pet who is no longer with you. Many customers choose a Kelvana portrait to honour their pet's memory and keep a special piece of them close. We'll treat your photo and your portrait with the care and attention they deserve.
Because every Kelvana portrait is made especially for you, personalised items generally cannot be returned simply because you change your mind. However, you can cancel your order free of charge before we send your proof. If your finished portrait doesn't match the proof you approved, our Kelvana Happiness Guarantee means we'll remake it for free. This does not affect your legal rights if an item is faulty or not as described.
Every Kelvana portrait is made to order. Delivery times depend on your location, production schedule, and any revisions requested during the proofing process. We'll provide an estimated delivery date at checkout so you know what to expect.
We ship internationally, and any applicable duties and taxes will depend on the delivery destination and shipping option selected. Please check the details at checkout for the most accurate information about your order.
Customer reviews
My husband loves the sweater! It pictures our cats perfectly!
VERIFIED PURCHASE
I am 1000% obsessed! The seller was incredibly patient and accommodating with my plethora of revisions, and this turned out more perfect than I could imagine. Shipping was also INSANELY fast - I approved my design on a Tuesday and it arrived by Friday!
VERIFIED PURCHASE
Ordered as a last minute gift for my girlfriend’s birthday so I was worried about arrival time but it shipped super quick and looked great! She said it was her favorite gift and can’t wait to wear her Willow with her everywhere she goes.
VERIFIED PURCHASE
This hoodie was super cute! It’s a gift for my boyfriend’s birthday but I think he’ll be excited to see it. Turnaround was also very quick despite it being a custom order, which was nice since I was a bit late to getting it for him.
VERIFIED PURCHASE
Vendor was really communicative and helped make sure my design was perfect before shipping and everything was done on a very tight timeline for a customizable gift. Would definitely recommend and order again
VERIFIED PURCHASE
Shipped super fast and came out beautifully!! I love my hoodie!! 🐾
VERIFIED PURCHASE